Contact us

We’d love to hear from you! You can contact us via one of the methods listed below

SALES + GENERAL ENQUIRIES

1800 477 333

hello@lightningbroadband.com.au

Telephone contact hours:
Monday – Friday: 8am – 6pm
Sat & Sun: 10am – 4pm

Outside of these hours – We monitor enquiry form submissions and phone calls for urgent technical issues 24/7.



LIGHTNING BROADBAND CONNECTED BUILDING

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SUPPORT + BILLING ENQUIRIES

If you’re experiencing an issue with your Lightning Broadband account, visit our Help Center, email help@lightningbroadband.com.au or lodge a support request via our customer portal



POSTAL ADDRESS

Victorian (national) headquarters:
Suite 2/2-6 Glenferrie Road Malvern, Victoria, 3144

Queensland office:
Level 2/194 Varsity Parade, Varsity Lakes, QLD 4227

 

**Please note: due to the current increase with COVID-19 cases we are limiting our router delivery options to courier services only, which will be sent twice a week from our office in VIC. Additionally, service calls and maintenance may be impacted by our reduced numbers of staff. We do expect minor delays but can assure you we are doing everything we can to continue to work safely and efficiently for our customers. We truly thank you for your patience and understanding.

CONTACT US

Need help?

Call us on 1800 477 333