1. Help Center
  2. Broadband
  3. Connection Types & Getting Started

Broadband Connection Types

At Lightning Broadband we use a variety of technologies to provide high-speed internet to apartment buildings, stand-alone homes and offices across Australia.

In-Building connection - FTTB/FTTP

Our network provides a fibre-backed connection directly to your apartment or office, delivering a super-fast, reliable and symmetrical internet connection instantaneously.

The connection will be provided using either FTTB (Fibre to the Building) or an FTTP (Fibre to the Premises) technology. 

How do I know if I am an in-building customer?
You should receive information from the developer on the purchase or lease of a property in one of our pre-cabled buildings, including available plans and pricing. There should also be a Lightning Broadband sticker indicating the live wall port.

What is FTTB?

Fibre to the Building means there is a fibre optic connection running directly into your building to a primary communications point. From here, the connection services each unit via direct cable to an active wall port providing insanely fast and symmetrical speeds.

What is FTTP?

Fibre to the premises is exactly what it says on the tin - fibre optic cable delivers your internet directly to the premises/unit. An FTTP device will be pre-installed so an active port is available and ready to connect you with our lightning-fast broadband.

Want to find out more?

Check out this page for full plan details or refer to our FTTB/FTTP FAQ for further information.

How do I sign Up?

To sign up NOW, call our friendly Customer Support Team on 03 9089 0515 or complete our online form.

Stand-Alone Homes and Offices - Fixed Wireless

Even if your building is not already embedded with our Lightning Broadband network, don't despair, we can still connect you using our fixed wireless technology.

Fixed wireless broadband requires the installation of a mast and dish on the roof of the property from which cabling provides an internal access point. A connection is broadcast from one of our surrounding points-of-presence, or towers, to provide a reliable and ultra-fast connection direct to the property. We have both residential- and business-grade plans available to suit your needs accordingly.

How fixed wireless internet works

Availability & getting connected

Find out if our fixed wireless services are available at your address today!
For more information on getting connected, refer to our Fixed Wireless FAQ or call our friendly customer support team on 03 9089 0515.

Are you a business in need of premium internet? 

Our fixed wireless service is the ideal solution to support your business needs.

  • A direct point-to-point link provides a dedicated and uncontended connection.
  • Our business-grade connections are covered by our comprehensive Service Level Agreement (SLA).
  • As a business customer, your service is awarded priority support ensuring any issues and queries are resolved at lightning-fast speed.

Building Retrofit

A retrofit employs fixed wireless technology to provide multiple connections in an existing building. A receiver will be mounted on a mast atop the building in order to receive a fibre-backed connection broadcast from one of our local towers. This connection will then be delivered throughout the building using cabling or a comprehensive Wi-Fi system.

The nature of this solution allows us to provide ultra-fast, fibre-backed internet to buildings of any design and age, and is a superior alternative to the NBN.

Refer to our Retrofit FAQ for more details or enquire about your building today!
Get in touch with our friendly customer support team on 03 9089 0515 or drop us an email and we'll get the ball rolling.