Contact us

We’d love to hear from you! You can contact us via one of the methods listed below

SALES + GENERAL ENQUIRIES

1800 477 333

hello@lightningbroadband.com.au

Telephone contact hours:

Melbourne / Sydney / Brisbane / Canberra

Monday – Friday: 8am – 8pm
Sat & Sun: 9am – 5pm

Perth

Monday – Friday: 8am – 4pm
Sat & Sun: 8am – 1pm

Outside of these hours – We monitor enquiry form submissions and phone calls for urgent technical issues 24/7.

 
OTHER NUMBERS:

Sydney - (2 9000 1980)
Melbourne - (3 9089 0515)
Brisbane - (7 2101 6900)


LIGHTNING BROADBAND CONNECTED BUILDING

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SUPPORT + BILLING ENQUIRIES

If you’re experiencing an issue with your Lightning Broadband account, visit our Help Center, email help@lightningbroadband.com.au or lodge a support request via our customer portal



POSTAL ADDRESS

Victorian (national) headquarters:
Suite 104/427 Glen Huntly Road, Elsternwick Victoria, 3185

NSW office:
T1 Building, Level 3 Unit 303, 14 Lexington Drive, Bella Vista, NSW 2153

Queensland office:
Level 2/194 Varsity Parade, Varsity Lakes, QLD 4227

CONTACT US

Need help?

Call us on 1800 477 333