Lightning Broadband Customer Reviews
The following is a small sample of feedback from our many happy customers enjoying the benefits of our super fast unlimited broadband plans.
Please note – Lynham Networks is mentioned in some of our customer reviews – Lightning Broadband launched in 2016 and evolved from the Lynham service – you can learn a little more about our history here.
Some feedback from our residential customers
High Speed, Low Price
Lynham networks* provides a very high speed service for a low price, and while they might be a small company their service when there are issues is second to none. If there’s a problem, Lynham immediately deals with it. I have been a customer since May 2015 and the service keeps getting better.
Unlike ADSL services, the Lynham offering is unmetered, which is very important in a house of three boys that use YouTube constantly. We used to always be worrying about our data cap at the end of each month, but no longer! And also unlike many ADSL providers, you no longer need to keep your telephone line connected.
Review by Edward Luck
I have been using Lightning Broadband for almost a month now and must say that so far my experience has been great. The internet speed has been very good and most importantly consistent.
Review by Prateek G.
Reliable, Great Performance
I have been a happy customer of Lynham Networks* since July 2015. I’ve found the connection to be reliable, with quick responses from Lynham Networks staff when there has been a problem (even though sometimes the problem was with my equipment, not theirs)
As a family we’ve discovered Netflix, and the performance has been great – we’re not having to worry about what else anyone is doing on the internet and we always get the highest picture quality. It’s also great to not have to worry about how much we’re using. I’ve also found that there is no slowdowns during peak times (ie. evenings) which is important to me.
Overall, I’ve been really happy with Lynham and can definitely recommend them to those in the area.
Review by Trevor Harding
I called up last Tuesday, had a friendly guy ask a few questions and check for eligibility then made an appointment for a site survey for Thursday… I was surprised by the number of people that came for the site survey and install.
They were very friendly, on time and the install was professional. As for my speeds… they have been rock solid.
Review by Ali Kilickaya
Brilliant On All Counts
Just connected today in St Kilda and all within 3 working days from initial contact to installation. Can’t recommend this company highly enough. Fantastic, professional, prompt and friendly service plus awesome speed on everything in the house. Finally have the speeds I’ve seen around the world and have been eternally envious of. Well done guys and thanks.
Review by Lawson M.
Just wanted to say thanks for the continued assistance and support that I’ve received from you and the rest of the team at Lightning. It’s so pleasant to be dealing with people who are proactive in the work. Being contacted to ask about improving Internet connection speeds is not something that most people would ever dream about getting from their ISP.
Review by Bob, Melbourne
Seamless, Very Professional
Initially I was at best VERY nervous changing and was really concerned about it. I am now happy to say that I am up and running at what was promised.
In essence the changeover was seamless and what was sold was delivered in both quality and timing. Thank you to everyone of you, in understanding my nervousness, and handling in what was very professional.
@Barnaby — on behalf of my entire family a BIG THANK YOU, for your patience , kindness and care ….. your comment ”I am not leaving until you are all happy” shows me what type of person you are and the ethos of your organization.
Review by Marc Ber
* Lightning Broadband evolved from Lynham networks
Some commercial/building customer reviews
Best And Fastest Internet
I would like to recommend this company and their services as it is the best and fastest internet on the market in our area.
I own LJ Hooker Hampton Park and before I appointed Daniel and his company, all we had with Telstra was issues with our internet and the speeds were terrible.
We always had dropouts and interference as our lines were underground and we are so far from the exchange. We put up with it for over 5 years and we had issues every month.
With this new internet we are so happy and have no issues at all and the speeds are amazing. I can highly recommend this service to everyone.
Review by John Deo
Great Internet Provider
Lightning Broadband has been a great internet provider for all the residents in our building. Speed has always been exceptional, and support and customer service has been great.
Review by Neil
OC Committee Member, Ascent Apartments St. Kilda
Cannot Recommend Highly Enough
.. I can now say that after almost a year we have had truly excellent service with fantastic backup and support, the line rarely drops and when it does it is only a text or phone call away and the guys at Lynham* have me back up quicker than it takes to get through to an operator at Telstra ~ (special thanks to Daniel personally) .
I cannot recommend them highly enough, I now pay less per month than I did with Telstra after the initial installation and we enjoy NBN speeds with unlimited downloads.
.. My only regret was not jumping ship sooner to Lynham, I could of avoided a lot of pain, cost and time wasted.
Thank you Lynham Networks*, I wish you and your company the greatest success for the future and I have no doubt you will based on my experience.
Review by Tony Knight – Managing Director
This Is My Life
* Lightning Broadband evolved from Lynham Networks
What's being said about us on Google Reviews
Jolson have been thrilled with the new broadband connection installed by Lightening Broadband at our office. The upload and download speeds are incredible. You can’t beat their service and products.
Amazing service, great price, and most importantly; rock solid stable connection with as advertised speeds up AND down.
Our business just switched to Lightning Broadband and we are very happy with the service. We have found communication to be prompt and pleasant whenever we have needed to get in touch. The installer was great and the installation happened very quickly.
INSANE SPEEDS! great service, friendly staff, you wont find upload speeds of 100MBS on many residential plans, especially at that price
Our overall experience with Lightning Broadband has been nothing short of excellent. When our current ISP could not accommodate us with our moving of office, Lightning Broadband not only worked around our timelines, they also understood when we couldn’t get out of our current contract and did not hold to ransom.
Ready To Build
Top-tier ISP that provides blistering fast internet, minimal lag (1ms) and excellent, friendly and professional internet support and customer service.
Service is really good, that’s both internet service and customer service. Great work!